Philip Beadle's Blog

I cant believe the complete incompetence of BigPond Broadband. I am still offline and have a Technician coming out to my house tomorrow to fix the stuff up. That will be 16 days offline.

What really annoys me is the total lack of accountability inside BigPond, no-one cares and no-one gets fired for being useless, they just put you through to another department. I had 9 departments on a call on Saturday, thats ridiculous and no-one could really tell me what the problem was. Today I found out that the exchange is not synchronised on the port I'm using (or some cock and bull story).

So we'll see how tomorrow pans out.